Finding a good instructor is important. If you've never been on a horse before, you do not need to have an olympic level teacher. Sometimes this level instructor cannot relate to beginners because they are so advanced in their thinking. You need to be looking for an instructor who will teach a good basic foundation. You want an instructor who honestly enjoys people, horses and teaching.
You need an instructor who will teach basic knowledge about horses, how they think, what they are afraid of, and why they do what they do. How their senses of sight, smell and hearing work. They are large animals and very strong. They belong to the group of animals that gets eaten by the other group, so you need to know how to make the horse feel safe around you. You need to know how to touch them. You need to learn what you need to do, why you need to do it and how to achieve it. A good instructor will teach the student how to use our own intelligence to ride and care for the horse properly and safely You need to learn how to care for them, grooming, catching and leading, haltering and tying, saddleing and bridling, mounting and dismounting, sitting correctly in the saddle and communicating with the horse. These subjects should be taught before the student ever mounts and begins instruction on riding.
Some instructors constantly teach "head up, heels down, sit straight, turn your shoulders, toes forward etc". Teaching posing often results in a stiff rider. It is difficult to concentrate on both posing and riding. Riders learn to ride by being taught exercises that enable them to FEEL. First you need to move WITH the horse. Then you direct the horse by interferring with his movenment. This is what they call "riding from your seat".
A good instructor needs to be able to communicate clearly and logically and allows you to ask questions. Asking questions shows that the student has a real desire to learn. They must be honest with you, have happy students that are satisfied with how they have learned.
A credible instructor will allow you to sit and observe a lesson or two. Before you commit yourself to a series of lessons, take a couple of lessons to see if you like your instructor.
Get references from instructors and contact those students. Find out their complaints as well as compliments.
You need to do your homework before you just sign up for lessons with the first instructor you meet. Ask horse people, visit local stables, go to some horse shows, visit some tack shops, go on the internet and visit sites offering advice on the subject of horses.
Has the instructor completed any kind of training?
Is the instructor insured?
Is the facility neat, clean and the animals well cared for?
Is the tack well cared for, clean and safe?
Safety should be a good instructors main concern. Are all students wearing approved helmets, boots or shoes with a heel and smooth sole? Are they wearing well-fitted clothing?
Does the instructor speak clearly and loudly so students can hear?
Is the instructor giving you the full attention you paid for or is he/she distracted by phone calls, visitors, loose pets, or other frivilous matters that could be attended to after your lesson?
Riding is not cheap. Just like any other sport, you will have to invest in good equipment and riding apparel. Your instructor should be able to guide you in the right direction for the type of riding you want to do.
After your first couple of lessons, you should feel good about learning more and your confidence should grow with each succeeding lesson. It often takes years to become an excellent rider so don't feel discouraged if you are not an expert right away. There is so much to learn about horses so just relax and have fun!